Privacy Notice
- This Privacy Notice outlines how KEMAJUAN TONG TOR SDN BHD (Registration No. 305514.P), including, where applicable, its subsidiaries, related corporations, associated companies, affiliates and joint venture companies, as well as their representatives (collectively, “TongTor”), collects, uses, discloses and processes your Personal Data in respect of transactions with TongTor.
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For the purpose of this Privacy Notice, the terms “we”, “our” and “us” shall refer to any company or representative within TongTor, and the terms “you” and “your” shall refer to yourself and/or such other persons or companies represented by you whose Personal Data you are providing.
- In this Privacy Notice, “Personal Data”, “collect”, “use”, “disclose” and “process” shall have the same meanings as defined in the Personal Data Protection Act 2010 [Act 709] (“PDPA”) (as may be amended from time to time) and its corresponding regulations, standards, guidelines, notices and/or practices issued thereunder.
- Such Personal Data which you may provide or make available to TongTor includes information concerning your personal details (such as name, identity card number, passport number, date of birth, age, gender, race and nationality), contact details and any other relevant information that you have disclosed to TongTor, depending on the nature of dealings or transactions (as may be updated from time to time).
- In the course of your dealings with TongTor, you may have furnished your Personal Data to TongTor and, in doing so, you acknowledge and confirm that you are providing us with accurate, complete, not misleading and up-to-date Personal Data and further agree and consent to TongTor collecting, using, disclosing, processing and retaining your Personal Data. TongTor, its officers and/or employees shall not be liable for any inaccurate, incomplete, misleading or out-of-date Personal Data provided by you.
- In the event you furnish or make available to TongTor any Personal Data relating to a third party, e.g. information concerning your spouse, children, parents, directors, shareholders and/or guarantors (collectively, the “Relevant Persons”), you represent and warrant that you have obtained the consent of the Relevant Persons for you to provide TongTor with their Personal Data, which is accurate, complete, not misleading and up to date, and for TongTor to collect, use, disclose, process and retain their Personal Data for the relevant purposes.
- Notwithstanding the foregoing, TongTor is not required to verify the accuracy and completeness of the Personal Data provided by you, and TongTor is entitled to treat the Personal Data provided by you as accurate, complete, not misleading and up to date.
- TongTor collects your Personal Data in various ways, in printed or electronic forms through digital and mobile platforms, such as:
- when you or your representatives register or update an online profile, or when you or your representatives complete or update your information with TongTor;
- when you, your representatives or employers submit completed forms, applications (including job applications) and/or documents to TongTor;
- when you enter into any transaction with TongTor;
- when you make payment related to any transaction with TongTor;
- when you or your representatives communicate with TongTor’s employees;
- when you visit our premises in person, e.g. sales galleries, offices or show units, including through security or CCTV recordings;
- from your personalised preferences through the use of TongTor’s website, social media accounts or mobile platforms operated or managed by TongTor;
- when you participate in TongTor’s contests, events, market research or surveys;
- from information obtained independently by TongTor from other lawful sources; and
- for other purposes where you have provided us with information.
- TongTor may collect, use, disclose, process and retain your Personal Data for the following purposes:
- considering and processing your application for and providing you with products and/or services of TongTor, as well as products and/or services provided by third-party service providers through TongTor;
- facilitating, implementing and/or formalising any transaction with TongTor;
- processing any payments related to any transaction with TongTor;
- communicating with you, including responding to queries, requests and/or complaints;
- facilitating TongTor’s customer loyalty programmes, customer relations events and activities;
- updating your Personal Data;
- facilitating your participation in TongTor’s contests and events;
- conducting market research and surveys with the aim of improving TongTor’s products and/or services;
- providing you with marketing, advertising and promotional information about other products or services that TongTor, its business partners or third-party service providers may be offering (“Marketing Information”), by way of postal mail to your address(es) and/or electronic transmission to your email address(es), text messages (SMS/MMS), telephone calls and/or other phone-based messaging to your telephone number(s);
- conducting credit or trade checks and other background checks on you and, where applicable, any Relevant Persons with any registered credit reporting agency at any time for the purpose of processing a transaction with TongTor or for as long as any dues remain unpaid and outstanding with TongTor;
- for the purpose of credit evaluation, review or reporting and carrying out debt collection or assisting other institutions to do so;
- preventing and detecting crime, including, without limitation, money laundering, terrorism and fraud prevention, detection and prosecution;
- complying with requirements imposed by government authorities or otherwise complying with laws, rules, regulations, by-laws, orders, guidelines and/or directives issued by the relevant authorities;
- enforcing TongTor’s legal rights and/or obtaining legal advice;
- facilitating any transaction with TongTor, which may include opening utility accounts, registering ownership, and managing and maintaining common property;
- facilitating business transactions which may include mergers, acquisitions or asset sales;
- complying with internal policies and procedures, including, without limitation, risk management, product planning, insurance, audit and other administrative purposes;
- for all ancillary purposes relating to the provision of facilities, including the provision of computer, telecommunications and technology services;
- human resource applications; and/or
- any other incidental purpose relating to any of the above or any transaction with *Where you have consented to receiving Marketing Information and/or sharing your Personal Data with third parties for the purpose of Marketing Information, you may opt out of receiving such Marketing Information or sharing your Personal Data with third parties for the aforesaid purpose by contacting TongTor in accordance with Section 15.
- For the purposes set out in Section 9, your Personal Data may or will be disclosed to the following parties:
- any company or representative within TongTor;
- TongTor’s third-party service providers or agents, including, without limitation, auditors, lawyers, consultants, insurers, adjusters and utility companies;
- any registered credit reporting agencies under the Credit Reporting Agencies Act 2010 [Act 710]
- TongTor’s business partners, professional advisers, investors, assignees or transferees to facilitate business asset transactions, including, without limitation, any merger, acquisition or asset sale.
- any law enforcement agencies;
- any governmental authorities or regulatory bodies; and
- any other party authorised and consented to by you.
- TongTor may disclose your Personal Data to any or all of the parties stated above, which may be located within or outside Malaysia, or may involve sending your Personal Data to a location outside Malaysia.
- TongTor takes the necessary administrative and technical precautions to safeguard your Personal Data against loss, theft, misuse and unauthorised access, disclosure, usage, alteration or destruction.
- You may, subject to the payment of a prescribed fee, any applicable legal restrictions and/or contractual conditions, request in writing access to or a copy of your Personal Data.
- We request that you ensure the Personal Data provided to us is accurate, complete, not misleading and up to date.
- If you have any enquiries or feedback in relation to how we process your Personal Data, would like to access, correct, delete or limit the processing of your Personal Data, request the transfer of your Personal Data, or wish to withdraw your consent given herein, please contact us:
Data Protection Officer
Telephone Number: 607 7738 222
Email Address: enquiry@tongtor.com.my
Correspondence Address:
KEMAJUAN TONG TOR SDN BHD
No. 3, Jalan Indah 1/2
Taman Kluang Indah
86000 Kluang
Johor, Malaysia
- In the event we are unable to comply with your data access request or data correction request, we will inform you accordingly by written notice.
- You have the option not to provide the additional Personal Data requested by TongTor, other than information indicated as necessary to facilitate the transaction. If insufficient Personal Data is provided, your consent or the consent of any Relevant Person given herein is withdrawn, or your Personal Data or the Personal Data of any Relevant Person is deleted, TongTor may not be able to continue its relationship with you, provide you with its products and services and/or fulfil any of your requests to TongTor, or you may not be able to access or use some of the functionality of our website or mobile platforms.
- TongTor reserves the right to update and amend this Privacy Notice from time to time. Any material changes will be notified to you through the email address you have provided, or the updated Privacy Notice shall be posted on our website. Where required by applicable data protection laws, we will obtain your consent to such changes.
- In the event of any inconsistency between the English version and the Bahasa Malaysia version of this Privacy Notice, the English version shall prevail.
Notis Privasi
- Notis Privasi ini menyatakan cara KEMAJUAN TONG TOR SDN BHD (No. Pendaftaran 305514.P), termasuk anak syarikat, syarikat berkaitan, syarikat bersekutu, syarikat gabungan dan syarikat usaha sama serta wakil mereka, jika berkenaan (secara kolektif, “TongTor”), mengumpul, menggunakan, mendedahkan dan memproses Data Peribadi anda berkenaan transaksi dengan TongTor.
- Untuk tujuan Notis Privasi ini, terma “kami” merujuk kepada mana-mana syarikat atau wakil dalam TongTor dan terma “anda” merujuk kepada anda dan/atau individu lain atau syarikat yang anda wakili dan yang Data Peribadinya anda berikan.
- Dalam Notis Privasi ini, “Data Peribadi”, “mengumpul”, “menggunakan”, “mendedahkan” dan “memproses” mempunyai maksud yang sama seperti yang ditakrifkan dalam Akta Perlindungan Data Peribadi 2010 [Akta 709] (“APDP”) (seperti yang dipinda dari semasa ke semasa) dan peraturan, piawaian, garis panduan, notis dan/atau amalan yang dikeluarkan di bawah Akta tersebut.
- Data Peribadi yang mungkin anda berikan atau sediakan kepada TongTor termasuk maklumat mengenai butiran peribadi anda (seperti nama, nombor kad pengenalan, nombor pasport, tarikh lahir, umur, jantina, bangsa dan kewarganegaraan), butiran perhubungan dan apa-apa maklumat berkaitan lain yang telah anda dedahkan kepada TongTor, bergantung pada sifat urus niaga atau transaksi berkenaan (seperti yang dikemas kini dari semasa ke semasa).
- Sepanjang urusan anda dengan TongTor, anda mungkin telah membekalkan Data Peribadi anda kepada TongTor. Dengan berbuat demikian, anda mengakui dan mengesahkan bahawa Data Peribadi yang dibekalkan adalah tepat, lengkap, tidak mengelirukan dan terkini serta seterusnya bersetuju dan membenarkan TongTor mengumpul, menggunakan, mendedahkan, memproses dan menyimpan Data Peribadi anda. TongTor, pegawai dan/atau pekerjanya tidak akan bertanggungjawab terhadap sebarang Data Peribadi yang tidak tepat, tidak lengkap, mengelirukan atau tidak terkini yang dibekalkan oleh anda.
- Sekiranya anda membekalkan atau menyediakan kepada TongTor sebarang Data Peribadi berkaitan pihak ketiga, contohnya maklumat pasangan, anak, ibu bapa, pengarah, pemegang saham dan/atau penjamin (secara kolektif, “Orang Berkenaan”), anda mewakili dan menjamin bahawa anda telah memperoleh persetujuan daripada Orang Berkenaan untuk memberikan Data Peribadi mereka kepada TongTor, bahawa Data Peribadi tersebut adalah tepat, lengkap, tidak mengelirukan dan terkini, serta membenarkan TongTor mengumpul, menggunakan, mendedahkan, memproses dan menyimpan Data Peribadi mereka bagi tujuan berkenaan.
- Walau bagaimanapun, TongTor tidak dikehendaki mengesahkan ketepatan dan kelengkapan Data Peribadi yang anda berikan dan TongTor berhak menganggap bahawa Data Peribadi yang dibekalkan oleh anda adalah tepat, lengkap, tidak mengelirukan dan terkini.
- TongTor mengumpul Data Peribadi anda dalam pelbagai cara, sama ada dalam bentuk bercetak atau elektronik melalui platform digital dan mudah alih, seperti:
- apabila anda atau wakil anda mendaftar atau mengemas kini profil dalam talian, atau apabila anda atau wakil anda melengkapkan atau mengemas kini maklumat anda dengan TongTor;
- apabila anda, wakil anda atau majikan anda menyerahkan borang yang lengkap, permohonan (termasuk permohonan pekerjaan) dan/atau dokumen kepada TongTor;
- apabila anda membuat sebarang transaksi dengan TongTor;
- apabila anda membuat pembayaran berkaitan sebarang transaksi dengan TongTor;
- apabila anda atau wakil anda berkomunikasi dengan pekerja TongTor;
- apabila anda mengunjungi premis kami, contohnya galeri jualan, pejabat atau unit pameran, termasuk melalui sistem keselamatan atau rakaman CCTV;
- melalui pilihan peribadi anda semasa menggunakan laman web, akaun media sosial atau platform mudah alih yang dikendalikan atau diuruskan oleh TongTor;
- apabila anda menyertai peraduan, acara, penyelidikan pasaran atau kaji selidik TongTor;
- daripada maklumat yang diperoleh secara bebas oleh TongTor daripada sumber yang sah; dan
- bagi tujuan lain yang melibatkan pemberian maklumat oleh anda kepada kami.
- TongTor boleh mengumpul, menggunakan, mendedahkan, memproses dan menyimpan Data Peribadi anda bagi tujuan berikut:
- mempertimbangkan dan memproses permohonan anda serta menyediakan produk dan/atau perkhidmatan TongTor kepada anda, termasuk produk dan/atau perkhidmatan yang disediakan oleh penyedia perkhidmatan pihak ketiga melalui TongTor;
- memudahkan, melaksanakan dan/atau memformalkan sebarang transaksi dengan TongTor;
- memproses sebarang pembayaran berkaitan transaksi dengan TongTor;
- berkomunikasi dengan anda, termasuk menjawab pertanyaan, permintaan dan/atau aduan;
- memudahkan program kesetiaan pelanggan, acara hubungan pelanggan dan aktiviti TongTor;
- mengemas kini Data Peribadi anda;
- memudahkan penyertaan anda dalam peraduan dan acara TongTor;
- menjalankan penyelidikan pasaran dan kaji selidik bagi menambah baik produk dan/atau perkhidmatan TongTor;
- memberikan maklumat pemasaran, pengiklanan dan promosi mengenai produk atau perkhidmatan lain yang mungkin ditawarkan oleh TongTor, rakan kongsi perniagaannya atau penyedia perkhidmatan pihak ketiga (“Maklumat Pemasaran”) melalui pos ke alamat anda dan/atau penghantaran elektronik ke alamat e-mel anda, mesej teks (SMS/MMS), panggilan telefon dan/atau sistem pemesejan berasaskan telefon lain ke nombor telefon anda;
- menjalankan semakan kredit atau perdagangan dan semakan latar belakang lain terhadap anda dan, jika berkenaan, mana-mana Orang Berkenaan dengan mana-mana agensi pelaporan kredit berdaftar pada bila-bila masa bagi tujuan memproses transaksi dengan TongTor atau selagi terdapat sebarang bayaran yang masih belum dijelaskan kepada TongTor;
- bagi tujuan penilaian, semakan atau pelaporan kredit dan menjalankan kutipan hutang atau membantu institusi lain berbuat demikian;
- mencegah dan mengesan jenayah, termasuk, tanpa had, pengubahan wang haram, keganasan serta pencegahan, pengesanan dan pendakwaan penipuan;
- mematuhi kehendak pihak berkuasa kerajaan atau undang-undang, kaedah, peraturan, undang-undang kecil, perintah, garis panduan dan/atau arahan yang dikeluarkan oleh pihak berkuasa berkaitan;
- menguatkuasakan hak undang-undang TongTor dan/atau mendapatkan nasihat undang-undang;
- memudahkan sebarang transaksi dengan TongTor, yang mungkin termasuk pembukaan akaun utiliti, pendaftaran pemilikan serta pengurusan dan penyelenggaraan harta bersama;
- memudahkan transaksi perniagaan, termasuk penggabungan, pemerolehan atau penjualan aset;
- mematuhi dasar dan prosedur dalaman, termasuk, tanpa had, pengurusan risiko, perancangan produk, insurans, audit dan tujuan pentadbiran lain;
- bagi semua tujuan sampingan berkaitan penyediaan kemudahan, termasuk penyediaan perkhidmatan komputer, telekomunikasi dan teknologi;
- permohonan sumber manusia; dan/atau
- sebarang tujuan sampingan lain berkaitan mana-mana perkara di atas atau sebarang transaksi dengan TongTor.
*Jika anda telah bersetuju untuk menerima Maklumat Pemasaran dan/atau berkongsi Data Peribadi anda dengan pihak ketiga bagi tujuan Maklumat Pemasaran, anda boleh menarik diri daripada menerima Maklumat Pemasaran tersebut atau daripada perkongsian Data Peribadi anda dengan pihak ketiga bagi tujuan tersebut dengan menghubungi TongTor menurut Seksyen 15.
- Bagi tujuan yang dinyatakan dalam Seksyen 9, Data Peribadi anda mungkin atau akan didedahkan kepada pihak berikut:
- mana-mana syarikat atau wakil dalam TongTor;
- penyedia perkhidmatan atau ejen pihak ketiga TongTor, termasuk, tanpa had, juruaudit, peguam, perunding, penanggung insurans, penyelaras dan syarikat utiliti;
- mana-mana agensi pelaporan kredit yang berdaftar di bawah Akta Agensi Pelaporan Kredit 2010 [Akta 710];
- rakan kongsi perniagaan, penasihat profesional, pelabur, penerima serah hak atau penerima pindahan TongTor bagi memudahkan transaksi aset perniagaan, termasuk, tanpa had, sebarang penggabungan, pemerolehan atau penjualan aset;
- mana-mana agensi penguatkuasaan undang-undang;
- mana-mana pihak berkuasa kerajaan atau badan pengawalseliaan; dan
- mana-mana pihak lain yang dibenarkan dan dipersetujui oleh anda.
- TongTor boleh mendedahkan Data Peribadi anda kepada mana-mana atau semua pihak yang dinyatakan di atas yang mungkin berada di dalam atau di luar Malaysia, atau melibatkan penghantaran Data Peribadi anda ke lokasi di luar Malaysia.
- TongTor mengambil langkah berjaga-jaga yang perlu, dari segi pentadbiran dan teknikal, untuk melindungi Data Peribadi anda daripada kehilangan, kecurian, penyalahgunaan, akses tanpa kebenaran, pendedahan, penggunaan, pengubahan atau pemusnahan.
- Tertakluk kepada pembayaran fi yang ditetapkan, sebarang sekatan undang-undang dan/atau syarat kontrak yang berkenaan, anda boleh membuat permintaan secara bertulis untuk mengakses atau mendapatkan salinan Data Peribadi anda.
- Kami meminta agar anda memastikan Data Peribadi yang dibekalkan kepada kami adalah tepat, lengkap, tidak mengelirukan dan terkini.
- Jika anda mempunyai sebarang pertanyaan atau maklum balas berhubung cara kami memproses Data Peribadi anda, ingin mengakses, membetulkan, memadamkan, mengehadkan pemprosesan atau meminta pemindahan Data Peribadi anda, atau ingin menarik balik persetujuan yang telah diberikan, sila hubungi kami:
Pegawai Perlindungan Data
Nombor Telefon: +607 7738 222
Alamat E-mel: enquiry@tongtor.com.my
Alamat Surat-Menyurat:
KEMAJUAN TONG TOR SDN BHD
No. 3, Jalan Indah 1/2
Taman Kluang Indah
86000 Kluang
Johor, Malaysia.
- Sekiranya kami tidak dapat mematuhi permintaan akses data atau permintaan pembetulan data anda, kami akan memaklumkan kepada anda secara bertulis.
- Anda mempunyai pilihan untuk tidak memberikan Data Peribadi tambahan yang diminta oleh TongTor, selain maklumat yang dinyatakan sebagai perlu untuk memudahkan transaksi. Jika Data Peribadi yang diberikan tidak mencukupi, persetujuan anda atau persetujuan mana-mana Orang Berkenaan ditarik balik, atau Data Peribadi anda atau mana-mana Orang Berkenaan dipadamkan, TongTor mungkin tidak dapat meneruskan hubungannya dengan anda, menyediakan produk dan perkhidmatannya kepada anda dan/atau memenuhi permintaan anda kepada TongTor. Anda juga mungkin tidak dapat mengakses atau menggunakan fungsi tertentu pada laman web atau platform mudah alih kami.
- TongTor berhak mengemas kini dan meminda Notis Privasi ini dari semasa ke semasa. Sebarang perubahan material akan dimaklumkan kepada anda melalui alamat e-mel yang telah anda berikan atau Notis Privasi yang dikemas kini akan disiarkan pada laman web kami. Jika dikehendaki oleh undang-undang perlindungan data yang terpakai, kami akan mendapatkan persetujuan anda terhadap perubahan tersebut.
- Sekiranya terdapat sebarang ketidakselarasan antara versi Bahasa Inggeris dengan versi Bahasa Malaysia bagi Notis Privasi ini, versi Bahasa Inggeris akan diguna pakai.
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